Optional Service Level Agreement
Mpulse’s standard products guarantee a high level of service. But if your line of business requires tight intervention delays, higher guarantees, and reporting the optional SLA offer is made for you.
Features
- Time-to-intervention deadlines
- Annual uptime guarantee, with penalties for mpulse in case of non-compliance
- Yearly reporting: number of failures, downtime, time-to-resolution, deadline completion
Find out how to get started or contact us directly.